One of the most important decisions when making a vehicle repair is what quality of parts are being installed on your vehicle. At Car Craft, we install the highest quality of parts available with any repair. We use quality parts because we want any repair that we perform to be a quality repair. We are so confident of our repairs that we offer a 3 year/36,000 mile written warranty on our repairs. It is the longest warranty that we know of in the industry.
Do you every install used parts?
If new parts are available to perform a repair, we use new high-quality parts. The only time that we install used parts is when we are working on antique and classic vehicles for which new parts are no longer available.
Can I bring my own parts?
Unfortunately, we cannot install customer provided parts. Consumer protection laws in Georgia make us responsible for the quality and safety of all the repairs we perform. For this reason, we must know the quality and source of the parts that we install. Even if a customer brings us parts in sealed manufacture packaging, we cannot guarantee the source and quality of the parts. Our 3 year/36,000 warranty and shop liability insurance prevent us from installing customer provided parts.
Do you use parts from my vehicle manufacturer?
For many repairs, we install parts that are from the Original Equipment Manufacturer (OEM), or the Original Equipment Supplier (OES). For some repairs, there are updated and improved parts available which exceed the quality of the original parts on your vehicle. At Car Craft, you can have confidence that we install high quality parts, and we back it up with our written 3 year/ 36,000 mile warranty.